myevolve - personal

Who is myevolve?

The Company was founded in May 2000 but began in concept in 1998. myevolve vision and mission is one and the sameā€¦ to become the largest IT supplier in Australasia. We have spent the last 8 years developing the most advanced online procurement portal in the southern hemisphere.

Why should I open an online account?

Opening an online account gives you great benefits: Shop faster. Your personal information is pre-filled for you when you check out. This way, you don't need to type your personal information over and over again. Shop more conveniently. If you add something to your basket and wish to leave the site, the basket will save its contents for a week until you visit us again. Track your order history. Forgot what you bought last year for your aunt's birthday? No problem! As a registered user, you have access to all your past online orders - you can think of it as an online shopping diary.

What if I forget my password?

If you forget your password, we can e-mail you a new one. For your security,we remove all billing information from your account when we e-mail your new password. Your new password will arrive by e-mail shortly after we receive the request message. We recommend that you update this password for security purposes, and retain it securely for future reference.

To reset a forgotten password:

Start in the right-hand column of the screen: Enter your email address and try to sign in. Remember to use the same email address as your login name! Note: For security purposes, your billing information, shipping information and order history will be cleared from Your Account. Please call Customer Care with any questions at (02) 96986211

Do myevolve website use cookies, other technologies or third parties to indirectly collect informations?

The Web Site uses "cookies", a technology that installs a small amount of information on a Web Site user's computer to permit the Web Site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web Site. For example, the information provided through cookies is used to recognize you as a previous user of the Web Site (so you do not have to enter your billing information every time), to offer personalized Web page content and information for your use, to track your activity at the Web Site, to respond to your needs, and to otherwise facilitate your Web Site experience. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Web Site and your ability to access certain features of the Web Site or engage in transactions through the Web Site

Can I get a raincheck on an out-of-stock item?

myevolve does not offer rain checks for products sold online.

Why do you sometimes limit quantities?

We want as many people as possible to be able to take advantage of all our offers. That's why myevolve may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions include orders placed from the same Salary Sacrifice or Credit Card, or orders which use the same billing and/or shipping address. Notification will be sent to the email and/or billing address provided should this occur. We reserve the right to limit the quantities sold, including the right to limit or prohibit sales to dealers.

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How do I place an order and make the payment for an online purchase?

Choose a product you want and select ADD TO CART. When you have added all the products you want to buy into your cart, you will have an opportunity to review your order and our Terms and Conditions of Sale before placing order. We strongly recommend you to Read the Terms and Conditions of Sale and accept them by clicking on I AGREE which will bring you back to your order page. To proceed further, follow the on-screen instructions to enter shipping preferences, your shipping address and then click PLACE ORDER choose the correct payment method (VISA or MASTER CARD) and make the payment.

How can I check my orders' status?

Sign in to Your Account. Click My Orders. We continually update the status of orders.

Can I cancel or modify my order?

NO, myevolve is totally automated. It is often too late to cancel an order because orders are electronically processed immediately to distributors for shipment. Once an order has been processed and it's too late to cancel, you will need to make a Return Request.

Will you take a cheque?

Currently we do not accept cheques or direct credit as a form of online payment.

Can I ship my order internationally?

We are unable to ship orders outside of Australia.

Why am I charged GST?

Your myevolve purchase prices include GST. We charge GST on items that are shipped or delivered.The GST amount will be shown separately on the Invoice.

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What are the different ways you ship to me?

There are several ways to receive your myevolve order:

1. Ground Shipping: The economical delivery method.
2. Express/Air Shipping: The fastest delivery.. when you can't wait for your cool stuff
3. Special Delivery: For heavy or bulky items that need installation. We'll contact you to schedule delivery.

Can I change my shipping informations?

You can modify your shipping information online anytime prior to placing an order. However, if you just moved and need to change the shipping information after an order is placed, call Customer Care at (02) 96986211

To change your shipping information for future orders: /p>

1. Sign in to Your Account.
2. Select My Profile and change your shipping address

How can I get my order faster?

Some of the most common causes of delays are incorrect, inaccurate or out of date information.

Enter all addresses carefully and accurately

  • Billing address and phone number must match the details your bank has on file for you, should payment confirmation be required.
  • Delivery address should include apartment/unit number (if applicable)

Example: Unit 5, 110 Botany Road, Alexandria 2000 NSW

Use an email address issued by your internet service provider

Using the email address managed by your ISP will ensure that important messages about your orders are always sent to your most trusted account

If I order today, when can I expect to receive my order for in-stock products?

This depends on the locations and availability of the product and the shipping method you select. During busy periods and holidays, delivery may take longer than normal.

Where can I ship to?

We deliver anywhere in Australia! (But not outside Australia). Delivery services may vary by carrier or location and some regional locations and may require pickup up of product(s) at a local postal outlet or distribution centre.

Can I order a product and ask you to ship it to someone else?

Certainly. Just enter the address where you want your product to be delivered, in the "Ship to" portion of the Checkout process

How do I place an order with multiple shipping addresses?

Currently you cannot send items within a single order to different locations. If you are ordering products to send to different shipping addresses you need to place separate orders.

What happens if I order in-stock, pre-order, special delivery and out-of-stock products in the same order?

We may split your order into more than one shipment, depending on the estimated time of arrival of each product. It is possible for your order to be delayed due to products arriving in our distributor's warehouse on different dates. If you place orders of this kind, you will not be charged for the extra delivery, although you may notice that your shipping charges are split over the various invoices. If you need to receive one of your products sooner, we recommend that you place it in a separate order to avoid extra delay.

What is your Shipping Refund policy?

Return or Exchanges are made only if the products are faulty or wrongly shipped due to an error made by us. When you return a product, you will receive a refund within 7 business days of us receiving and verifying the item. When you return a product that you have purchased using a credit card, the same card you used will be credited with the refund, please refer to Terms and Conditions of Use.

What happens if I order a bundle and one of the bundle components is not available?

Return or On occasion, certain components of a bundle (such as a bag or printer) may not be readily available in the market although the main component is. Myevolve reserve the right in this instance to offer components of the bundle to you at a new price to reflect our costs of individual bundle items. This may not correspond to recommended retail pricing of the individual items. In the instance that the main bundle component (such as a notebook) is not available, we will endeavour to find and offer an alternative for you to purchase at our discretion. This product may exceed the initial specification and/or price of the original item.

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What are the different ways I can pay for my order?

It's easy to make a purchase at myevolve. You can pay for your order with a VISA, or MasterCard issued by any Australian financial institutions. Please note that all of our advertised prices are in Australian dollars and are inclusive of GST.

Will my credit card information be secure?

Certainly. Purchasing with your credit card at myevolve is safe because we use technology that encrypts your information while you shop on our site. This means that your information is encoded and unreadable as it travels to our server.

Is my transaction information secure?

Yes, it is. In fact, we guarantee it. We recognize the importance of security to our customers so we use the same technology that protects your credit card information to protect your transaction information.

At myevolve, we believe that your online shopping experience should be convenient, fun, and most of all, safe. While browsing our web store, you can rest assured that we have your security in mind. This is why we have installed the most powerful encryption technology available in the marketplace today. And you can be sure that whenever any aspect of this technology changes, we upgrade our system accordingly.

The technology we use ensures your personal credit card information is not available to e-Volve Corporate Technology. Your information is directly communicated to the bank. For this reason credit card details are unknown to e-Volve Corporate Technology and are thus unable to be stored in any form. e-Volve Corporate Technology does however store transaction ID numbers. These are generated by the bank and sent directly to us following each successful transaction. By using your credit card in our web store you can in fact be safer than using it in a restaurant or petrol station.

We also make sure that protecting your privacy is a top priority. As such, we have a strict policy against selling, lending or renting any personal information you provide us during your visit to our online store. Any personal information we collect during your visit, with your prior knowledge and consent, is to properly process and fulfil your order and to make your shopping experience as enjoyable as possible.

These factors give us the confidence to back every purchase you make at My e-Volve with our Safe Shopping Guarantee.

Do I receive a receipt for my transaction?

Certainly. At the end of your transaction, you are shown an Order Summary screen. Please print this page from your browser as a receipt for your transaction. This Order Summary includes our GST/ABN numbers for your reference. You will also receive an order confirmation and a shipping notification by email, which you can keep for your records. Please note that these emails cannot be used as a receipt

Can I enhance my online shopping security?

Shopping online at my evolve is extremely safe already but you can now take advantage of the security enhancements provided by your financial institution.

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What is your return policy?

Our goal is to ensure that you are completely satisfied with your purchase. When you receive your package, we ask that you examine it closely prior to opening the factory sealed product packaging. Since all goods are directly delivered by manufacturer or the manufacturer's distributor, we would strongly recommend contacting the manufacturer directly for a faster exchange or return. Please note and acknowledge Terms and Conditions of Use

How do I apply for the return or exchange of a defective product I bought online?

Please note that return only applies on faulty products. Please send a request with transaction details including invoice number, product description and detailed description about the fault claimed for evaluation to sales@e-Volvetech.com. If your request is successful, you will be issued with an Return Merchandise Authorization (RMA) number. It will take approximately 2 business days before an RMA is issued to you.
IMPORTANT: Packages returned without an RMA number will be refused. Your RMA number is valid for 14 days. Simply return the product in the same condition as when you purchased it, with all manuals, accessories, and the packing slip.

If I return a product, how long do I have to wait for a refund?

When you return a product, you will receive a refund within 7 business days of us receiving and verifying the item. When you return a product that you have purchased using a credit card, the same card you used will be credited with the refund.

What is return policy on purchases that include a free gift?

You may return items for which you received a free gift in accordance with our regular Return Policy. Please note that you must also return the free gift in order to receive a full refund.

What is your return policy on bundle purchases?

You may return bundle purchases in accordance with our regular Return Policy. If you find a fault with an individual item you purchased as part of a bundle package, you may return that item separately. Please note: In some cases a bundle discount has been applied to each item. You will be refunded the discounted price, which may differ from the price if you purchased it individually.

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Whom do I contact if I have not received my rebate?

Call the manufacturer's 1-800 numbers or check the website listed on the rebate form. If a message is left and you have not received a response within 48 hours, email sales@e-volvetech.com or call (02) 96986211 and a myevolve representative can help you.

How can I check the status of my rebate request?

If you have a copy of your rebate form, call the Rebate Centre toll free phone number or visit the vendor website address located within the Terms and Conditions section on the product rebate form.

Can I get all rebates online?

Most rebates will be available online. Rebates forms will not be shipped with an on-line purchase. You will have to print a rebate form from vendor's website.

Where do I get rebate forms?

For online purchases Rebate Forms are available on the Vendors website up to the postmark deadline.

How long does it take to receive my rebate?

Please allow 8 weeks after the manufacturer's receipt of your rebate request for processing. If you do not receive your rebate after 8 weeks, contact the toll free telephone number provided on the rebate form. If provided, visit the vendor website for information on the status of your rebate.

What documentation do I need for my request?

The documentation required for your rebate is listed under the Proof of Purchase Requirements on your rebate form and under the terms and condition section. While every manufacturer's rebate requirements are different, there are usually three common components:

  • The UPC (Universal Product Code) which is usually located on the box.
  • A completed rebate form.
  • A copy of your receipt. Receipts for online purchases are included in the product shipment.

What's a bundle rebate?

Some rebates are offered when you purchase 2 or more items, usually on the same receipt. Check the Terms and Conditions for details. (e.g., purchase a desktop computer, monitor and printer and receive a $50AUD rebate).

How do I submit a rebate for an online purchase?

Once you find your rebate online, go as per instructions, fill the form, submit and print to mail it with required documents etc. Follow these tips to ensure that you receive your rebate:

  • Read the form completely, including the Terms and Conditions.
  • Please be aware that, unless noted otherwise, rebates are limited to one per product per household or address. Other limitations may also apply.
  • Note all proof of purchase requirements (e.g., receipt, UPC label, serial number, offer date).
  • Make sure that the rebate on the product you've purchased has not expired.
  • Wait for your purchase to arrive at your home.
  • Mail the completed rebate form, packing slip or a copy of your printable electronic invoice online receipt, and any required proof of purchase documents to the address shown on the rebate form.
  • Keep copies of all documentation for your records.

How do I send an original UPC when one item offers 2 rebates?

Most manufacturers' rebates require the original UPC. If you need multiple UPCs of the same item, read the rebate form completely for instructions. For additional help, contact the manufacturer directly. Remember to make a copy of the UPC and rebate offer for your records.

What are the different types of rebates?

There are mail-in rebates for products purchased online. Rebates are offered by the manufacturer.Your mail-in rebate will fall into one or more of these categories:

Standard:
Only one specified product is required to be purchased to qualify for the rebate.

Bundle:
More than one product must be purchased to qualify for the rebate. For example, certain items must be purchased together as a set such as a computer, monitor and printer in order to qualify for the rebate.

Upgrade:
Available only to customers who own a previous version of the product they intend to upgrade. For example, a new version or upgrade in software has a rebate and to qualify, you must also provide proof of purchase or ownership of the previous version.

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Methods of Payment
Exchanging or Returning Products Purchased Online
Purchasing by Minors
Misprints
Manufacturer Advertising Rebate Policy

Methods of Payment

It's easy to make a purchase at our web store. For your convenience, we accept a VISA and MasterCard. However we only accept cards that have been issued in Australia or New Zealand. Please note that all our advertised prices are in Australian dollars inclusive of GST.

Returning Products Purchased Online

Our goal is to ensure that you are completely satisfied with your purchase. When you receive your package, we ask that you examine it closely prior to accepting delivery and before opening the factory sealed product packaging. Since all goods are directly delivered by manufacturer or the manufacturer's distributor, we would strongly recommend contacting the manufacturer directly for a faster exchange or return. Please note and acknowledge the Terms and Conditions of Use

Purchasing by Minors

For the protection of our shoppers, it is our policy to not sell to minors. If you are under the legal age of majority (18 years) and wish to purchase from our online store, please have a parent or legal guardian make the purchase for you.

Misprints

We do our best to provide you with the most up-to-date and accurate information. In the event that an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on our web site. In the event that you are shipped an incorrect product, we will gladly accept the unit back and offer you a full refund.

Manufacturer Advertising Rebate Policy

Any applicable taxes are calculated and payable on the price before rebate. Applicable postage must be paid on mail-in rebates. Rebates payable in New Zealand dollars are subject to currency fluctuations and may be subject to Australian bank processing fees. myevolve is not responsible for manufacturer mail-in rebates

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Your Implied Consent
Your Express Consent
Information myevolve Collects from You
Our Web Sites
Participate in a Contest, Promotion, or Survey
Information myevolve Collects Automatically
Cookies
Tracking Information
Links to Other Web Sites
Disclosure to Service Providers
Legal Disclosure

At myevolve we know how important it is to protect your personal information. When you are shopping with us online we want to make every customer experience safe and secure. In keeping with that goal, we have developed a Privacy Policy which outlines our guidelines for the collection and use of personal information by myevolve.

What Information does myevolve Collect and how is it Used?

At myevolve, we collect two types of information: personal information and non-personal information. With your consent we may use your personal information for a number of different purposes, for example to:

  • fulfil requests for products, services or information;
  • provide customer services
  • administer contests or promotions
  • offer new products and services
  • measure and improve the effectiveness of our Web Sites or our marketing endeavours; and Tailor our online offerings to your preferences.

We may also collect and summarize customer information in a format that no longer identifies the individual for statistical purposes.

Personal information typically includes your name, address, phone number, and e-mail address. You can always choose not to provide us with any of your personal information. However, if you make this choice we may not be able to provide you with all the product, service, or information that you requested.

Your Implied Consent

In some cases, your consent is implied if we ask you to provide personal information with a stated purpose. For example, we can only deliver the product you have purchased if you provide us with your address and phone number.

Your Express Consent

In other cases, we will ask you to give your express consent to use your personal information to advise you of products or services that may be of interest. You always have the opportunity to "opt out" of having your information used for this purpose...

Information myevolve Collects from You

Listed here are some examples of the ways that we collect information about you and how we use it.

Our Web Sites

While using our Web Sites, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number, or credit card information). We use this information to complete your transaction and to apply for access to certain special features and functions of the Web Sites. If you choose not to provide requested personal information, you will not be able to use certain features of the Web Sites and you will not be able to engage in transactions through the Web Sites.

With any of the services on our Web Sites, we may also use your personal information to contact and correspond with you and to respond to your inquiries. With your consent, we may send to you, from time to time, email or other communications regarding goods or services we believe will interest you.

All references to our Web Site in this Policy means e-volvetech.com

Participate in a Contest, Promotion, or Survey

From time to time, we may run contests, promotions, or surveys. If you participate, you may be asked for contact information as well as additional optional survey information (for example, product preferences). Information from contest entries will be used to contact you if you win. We may also summarize survey information in a manner that no longer identifies the contest entrants for analysis, but will not share personal information from entries. All contests are subject to rules that will be available with each particular contest.

Information myevolve Collects Automatically

Like many other Web sites, we automatically collect certain non-personal information regarding Web site users that does not identify you. Examples include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web Site, the Internet address of the Web site from which you linked directly to the Web Site, This non-personal information is used for Web Site and system administration purposes and to improve the Web Site.

Cookies

The Web Site uses "cookies", a technology that installs a small amount of information on a Web Site user's computer to permit the Web Site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web Site. For example, the information provided through cookies is used to recognize you as a previous user of the Web Site (so you do not have to enter your billing information every time), to offer personalized Web page content and information for your use, to track your activity at the Web Site, to respond to your needs, and to otherwise facilitate your Web Site experience. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Web Site and your ability to access certain features of the Web Site or engage in transactions through the Web Site.

Tracking Information

We may use non-personal information to compile tracking information reports regarding Web Site user demographics, Web Site traffic patterns, and Web Site purchases, and then provide those reports to advertisers and others. None of the tracking information in the reports can be connected to the identities or other personal information of individual users. We may also link tracking information with personal information voluntarily provided by Web Site users. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Policy.

Our Web Site may contain links to other Web sites or Internet resources. When you click on one of those links you are contacting another Web site or Internet resource. myevolve has no responsibility or liability for or controls over those other Web sites or Internet resources or their collection, use and disclosure of your personal information.

We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

Does myevolve disclose the Information it collects?

My e-Volve does not sell your personal information. However we may share your information with third parties acting on our behalf or as permitted or required by law.

Disclosure to Service Providers

My e-Volve may share your personal information with certain service providers in order to provide products and services to you, to verify and validate information, and to address customer service matters... Examples of service providers include credit card issuers, product service depots, warranty providers, and delivery services. To reduce the risk of fraud or misuse of personal information, myevolve may also verify your personal information, including but not limited to your address and credit card information, with third party service providers.

We will use reasonable efforts to ensure that your personal information is used in a manner that is consistent with this Policy. If you do not wish us to provide your personal information to those service providers, we may be unable to process your transaction.

My e-Volve may disclose your information as permitted or required to by law; for example:

to a government institution or other person or entity that has asserted its lawful authority to obtain the information;

where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;

  • To comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to compel the production of information;
  • To comply with court rules regarding the production of records and information; and
  • To our legal counsel.

How does myevolve protect my information?

The security of your personal information is a high priority for myevolve. We maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse.

Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.

How Can I Verify My Information?

You can check your information to verify, update, or correct it, and to have any obsolete information removed. If you created an account on myevolve, you can access and change your online personal information.

You can also ask to review any of the information that we have retained, how we have used it, and to whom we have disclosed it at any time by contacting us at sales@e-Volvetech.com. Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.

You can also ask us to change your preferences regarding how we use or disclose your information, or let us know that you do not wish to receive any further communication from us.

When is My Information Removed?

We keep your information only as long as we need it for the products and services you're using and for a reasonable time thereafter or to meet any legal requirements. We have retention standards that meet these requirements. We destroy your information when it is no longer needed, or we remove your personally identifiable information.

You can also request that we remove your information from our records. Subject to our requirements for continued retention of your information, for example, for billing, audit, or warranty purposes, we will make every reasonable effort to honour your request.

How Can I Contact My e-Volve?

My e-Volve is responsible for all personal information under its control. Our Privacy Manager is accountable for myevolve compliance with the principles described here. If you have any questions, concerns or complaints about the privacy policies please contact us at the address below:

Email: sales@e-Volvetech.com
Call us at: (02) 96986211
Write to us at:   e-Volve Corporate Technology
Attention: Privacy Manager
Suite 4, 110 Botany Rd
Alexandria NSW 2015

Will this Privacy Policy Change?

To accommodate changes in our service, the technology, and legal developments, this Policy may change over time. We may add, change, or remove portions of this Policy when we feel it is appropriate to do so. Whenever we update this Policy we will change the date on the Policy to indicate when the changes were made.

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Disclaimer

We believe the advice and statements herein are accurate and reliable but we give no warranty in relation thereto and we expressly disclaim all liability for any loss or damage which may arise from any person acting on any such advice, statement or in any other way for errors and omissions. We do not give financial advice about accepting or rejecting a package. The information contained here is not intended to be advice, whether legal or professional. You should not act solely on the basis of the information in these examples.

You should seek professional financial advice before entering a salary sacrifice arrangement of any kind or consult the Australian Tax Office.

What is salary sacrifice?

It is an arrangement between an employer and an employee, whereby the employee agrees to forgo part of their future entitlement to salary or wages in return for the employer providing them with benefits of a similar value.

You nominate to have certain benefits e.g. motor vehicles, notebook computers or superannuation paid by your employer from pre-tax income, i.e. before you pay income tax. By salary sacrificing you can potentially reduce the amount of tax that you pay and maximise your net salary. This can then be an effective way to claw back some of their income that falls into the higher tax bracket.

Your own personal circumstances will determine whether salary packaging will be of benefit to you so it is important to review your situation with a financial adviser

Salary packaging is not compulsory and may be entered into or cancelled at any time.

How does salary sacrifice work?

Salary sacrifice calculations depend on many factors*. Legislative changes to taxation legislation including but not limited to Income tax, Fringe benefits tax and GST can impact on the benefits packaged.

The benefit of using salary sacrifice is in being able to pay for an eligible item in pre-tax dollars, so depending on your tax bracket the impact on your take home pay can be considerable.

If we take however a basic example, imagine you are earning $60,000pa (30% income tax rate) and wish to purchase a laptop costing $3,000 including GST.

If the purchase was made in the traditional way, the employee would need to earn $4379.56 before the deduction of income tax and a Medicare levy to pay for it*.

If salary sacrificed, you are allowed to pay for the laptop using your gross salary before income tax is applied. Savings are based on your income tax bracket because you are paying in pre-tax dollars.

The effective price for the notebook after salary sacrificing is estimated to be $1868. This represents an estimated saving of $1132 *.

Salary sacrifice is more effective the more you earn (and reach a new tax bracket)*.

* We do not give financial advice about accepting or rejecting a package. You should seek professional financial advice before entering a salary sacrifice arrangement of any kind or consult the Australian Tax Office.

I am sceptical about this supposed saving. Why should the government subsidise a notebook for my own purposes?

It is sometimes natural to be sceptical about getting a substantial saving. The fact is that you can salary sacrifice many items including items that may already be familiar to you such as superannuation contributions.

Salary sacrifice is legal and is already an established practise in both private and public sectors.

Some people see this approach as a way for the government to incentivise working people to adopt technology.

Salary sacrifice is legitimate and full details regarding this and fringe benefits tax can be found on the Australian taxation Office website at www.ato.gov.au

What is a salary sacrifice arrangement?

A contractual agreement with your employer to alter your salary package by exchanging part of your future salary or wages for another benefit is called a 'salary sacrifice arrangement'.

Who is eligible?

Eligible staff can participate in a flexible salary sacrificing arrangement with their employer if you they are working permanent full time or part time. Some employers may however at their discretion choose to offer such arrangements to certain staff only. Some employers for example only offer such services to management. Please discuss this with your employer.

If my employer refuses to let me enter into a salary sacrifice arrangement, can I make a claim for the notebook when I lodge my tax return?

Salary sacrifice is an arrangement between an employer and an employee and not with the Australian Tax Office. Under such an arrangement you agree to forgo part of your future entitlement to salary or wages in return for a benefit (e.g.a notebook) of a similar value.

If your employer refuses to let you salary sacrifice, you can not claim this benefit when lodging your tax return. You can however claim a deduction on work related expenses depending on your situation*.

For some employers, entering into such agreements can put an added strain on payroll systems and create tax compliance issues. This may cause them to evaluate the costs to the employer (soft costs) in comparison to the benefits and flexibility for the employee.

*We do not give financial advice about accepting or rejecting a package. You should seek professional financial advice before entering a salary sacrifice arrangement of any kind or consult the Australian Tax Office.

What is the Fringe Benefits Tax (FBT) year?

Even though you can usually commence salary packaging at any time during the year the term FBT Year refers to the period that commences on 1st April and finishes on the 31st of March. The FBT Year is used for the purpose of calculating and reporting on FBT each year.

How many notebooks can I salary sacrifice before I have to pay Fringe benefits Tax?

The Fringe Benefit Tax exemption (FBT) is limited to the purchase or reimbursement of one computer per year (from April to the following March following the FBT year) per employee.

What happens if I buy a second notebook within a financial year and salary sacrifice it?

The Fringe Benefit Tax exemption (FBT) is limited to the purchase or reimbursement of one computer per year (from April to the following March following the FBT year) per employee.

If a second notebook is purchased within the same FBT year, it will no longer be FBT exempt.

If however, a notebook is fully salary sacrificed (fully deducted from gross income) by the end of March (the end of the FBT year), another notebook may be purchased in April (the start of the following FBT year) and salary sacrificed*.

*Important note: While we can give details about how fringe benefits tax (FBT) is calculated, we do not give financial advice about accepting or rejecting a package. You should seek professional financial advice before entering a salary sacrifice arrangement of any kind or consult the Australian Tax Office.

What else can I purchase using salary sacrifice?

A mobile phone that is used primarily for use in your employment as well as other portable computers such as a PDA (Personal Digital Assistant). Software that is also used in the course of your employment may also be claimed as well as a portable printer designed to work with a notebook computer.

The ATO advises that the FBT exemption under S.58X (2) (h) cannot apply to computer accessories that are not considered necessary for the basic operation of the Laptop computer. This then excludes normal printers, external monitors, external hard drives, USB keys, non work related software etc.

For more information search the Australian Tax Office legal database for interpretive decision on the applicable law or consult a professional financial advisor.

What else can I purchase with myE-volve?

We provide a select range of products from the field of IT and Audio Visual (AV) that represent value to our customers. We try to provide access to products using the buying power of your employer and our other customers.

What else can I purchase with my E-volve for Salary Sacrifice purposes?

E-volve can currently supply you with a notebook, PDA, portable printers or mobile phone at very competitive pricing. We do not however provide products or services relating to vehicle leasing or superannuation.

Can I purchase a desktop computer and obtain the same tax benefit as a laptop through salary sacrifice?

No. Due to restrictions from the Australian Taxation Office a Fringe Benefits Tax exemption that applies to notebook computers does not apply to desktops.

What if I can't find the product I need?

If you can't find the product you need, you can contact the myevolve team so that we can help find it for you.

myevolve will endeavour to help you find what you are looking for given that:

  • the item is readily available in Australia and not pulled from an international website
  • myevolve can get access to the item
  • the item has not been obsoleted or ended by the manufacturer
  • the product is consistent with other products available through myevolve (usually of an IT/Computer or AV related field)

Will myevolve price match product?

If you have found a better priced product in the market and would like myevolve to price match, you can contact the myevolve team so that we can attempt to price match it for you.

Myevolve will endeavour to price match any competitor offering where:

  • The comparison is for the same product including all the parts of a bundle as identified by brand, model number and specifications
  • The competitor is holding stock of the item/s
  • Evidence is readily presented to help us identify the exact nature of the competitor offering
  • We are able to readily contact the competitor to verify the competitive offering
  • The offering does not fall under our cost price
  • The price will only be dropped for a specific customer requesting the price match
  • The offering is not presented on ebay or a similar type auction site
  • The competitor is closing down, changing ownership, under administration or in liquidation

What are the implications of entering into a salary sacrifice arrangement for me as an employee?

  • You pay income tax on the reduced salary or wages but will receive the reduced salary and non-cash benefit.
  • Your employer may be liable to pay FBT on the fringe benefits provided
  • Your employer may be required to report certain benefits on your payment summary that may result in surcharges or other obligations given your situation. The value of fringe benefits reported on a payment summary is known as the reportable fringe benefits amount. The sum of an employee's reportable fringe benefits amounts from every employer for a year is called the reportable fringe benefits total. The reportable fringe benefits total is not included in the employee's assessable (or taxable) income and does not affect the amount of basic Medicare levy payable.
  • The total will, however, be used to calculate a number of income tests relating to government benefits and obligations*.
  • Save on GST provided your employer is claiming a tax input credit
  • Save on interest fees for credit provided your employer allows you to pay the remaining amount owing from your pay without interest
  • Depreciate your notebook if you use it for work purposes and save more
  • We always suggest you talk to a professional advisor to examine how these principles apply to your situation.

Why should I purchase with myevolve?

  • You pay income tax on the reduced salary or wages but will receive the reduced salary and non-cash benefit.
  • Leverage the buying power of your company and our large customer database to achieve greater savings
  • Purchasing through myevolve is easy and utilises a secure payment option
  • Evidence greater savings using the myevolve system leveraging the powerful application we have developed to help automate IT hardware purchasing
  • Save money compared to buying retail from the convenience of your computer screen

What are the implications of an effective salary sacrifice arrangement for employers?

  • A salary sacrifice arrangement giving employees a non-cash benefit may result in you having FBT obligations for those non-cash benefits. You are liable for any FBT payable on the benefits received. The FBT payable is determined at the highest marginal income tax rate, including the Medicare levy (that is, 46.5 cents in the dollar). However, you may ask the employee to contribute towards the FBT payable.
  • If you are registered for GST you may be able to claim a GST credit for GST paid in providing the benefit. For fringe benefits which are subject to GST and where you hold a valid GST invoice, you are entitled to claim the GST credit when submitting your activity statement.
  • If the total taxable value of certain fringe benefits received by an employee in an FBT year (1 April to 31 March) exceeds $2,000, you must report the grossed-up taxable value of those benefits on their payment summary for the corresponding income year (1 July to 30 June). As employees do not pay income tax on fringe benefits, the grossed-up taxable value of a benefit reflects the gross salary that would have to be earned to purchase the benefit from after-tax dollars. This is calculated at the highest marginal tax rate, including the Medicare levy. From April 1 2007, the fringe benefits reporting exclusion threshold increased from $1000 to $2000. A $2000 threshold applies to the 2008 income tax return*.
  • By supporting the program you help to increase the level of computer literate staff in your organisation
  • Save on payroll tax. The savings will depend on the state legislation pay roll tax rates and thresholds.
  • Save on Workers Compensation Insurance. Workers Compensation Insurance is calculated on the total payroll. As the salary is being reduced, so too is the payroll and the WCI to be paid.
  • In addition to this, our customers actively utilising the program:
  • Provide staff with additional purchasing power without increasing wages
  • Have access to another fantastic tool to retain employees and improve motivation and loyalty through the provision of flexible remuneration packages
  • Help increase the level of computer literate staff in your organisation
  • Deflect enquiries to our website for salary sacrifice with IT equipment rather than dealing with them internally
  • Help employees self educate themselves about how salary sacrifice could work by using our calculator and FAQ statements
  • Create clear processes inform all employees of the way to proceed reducing headache in HR
  • Access short term compelling buy options available for all staff
  • Access our demo program on request
  • Create less hassle for your own IT department as each invoice comes with details of vendor support for the item purchased
  • Evidence greater savings using the myevolve system leveraging the powerful application we have developed to help automate IT hardware purchasing

* We do not give financial advice about accepting or rejecting a package. You should seek professional financial advice before entering a salary sacrifice arrangement of any kind or consult the Australian Tax Office.

How do I go about salary sacrificing a notebook of this site?

If you are accessing this site with your own password, myevolve has already entered into an agreement with your employer.

  • Help employees self educate themselves about how salary sacrifice could work by using our calculator and FAQ statements
  • Navigate to the menu on this site and choose the items that appeal to you.
  • When you have completed your shopping cart, proceed by pressing 'Place Order'.
  • Enter your order number or reference number, contact details, shipping address and billing address information.
  • Proceed to enter credit card details using our secure credit card facility
  • Present the tax invoice to your employer for processing with any additional documentation that may be needed for processing at your particular company. Your employer will require a tax invoice that shows:
    • Your name as the recipient
    • the words 'tax invoice' stated prominently on the document
    • Our name as the supplier (e-Volve Corporate Technology)
    • Our ABN
    • Our address
    • the date of issue of the tax invoice
    • the quantity of the goods sold
    • a brief description of the things sold
    • the total price of the sale (including GST)
  • Documentation will be checked by HR and the arrangement will be approved if correct.
  • Reimbursement of the item/s processed to the payroll system. The purchase price of the agreed arrangement is returned to the employee as a non-taxable payment (inc.GST).
  • Your item for salary sacrifice is processed to the payroll system. The salary of the employee is reduced by an amount equal to the value of the laptop benefit.

If I have a problem with my notebook who should I contact?

If you have an issue with your notebook you should contact the vendor for vendor support. Contact details are printed on the invoice for the item and can be viewed through this portal.

Since all goods are delivered directly by the manufacturer or the manufacturer's distributor, we would strongly recommend contacting the manufacturer directly for a faster exchange or return.

You should NOT contact the HELP desk of your employer.

myevolve has a returns policy (refer to Return/Exchanges) that applies to faulty product only. Please refer to this section for more information.

Can I salary sacrifice my notebook and use it as a tax deduction?

Further savings may be achieved if your laptop is used for business purposes allowing you to claim depreciation*.  You can depreciate the cost to the extent (%) that you use it for a deductible purpose (e.g. used to help earn an income) as opposed to use for private purposes.

Please refer the figures quoted in examples or in calculations on this website to your accounting advisor to calculate your exact savings. Financing options taken to acquire the product may impact on your ability to use the item as a tax deduction.

* We do not give financial advice about accepting or rejecting a package. You should seek professional financial advice before entering a salary sacrifice arrangement of any kind or consult the Australian Tax Office.

Can I also add in software items and salary sacrifice these as well?

According to ATO ID 2006/23 (Australian Tax Office Interpretive Decision), the provision of the benefits in respect to additional separate computer software is not exempt under paragraph 58X(2)(h) of the FBTAA, but can be considered for exemption under paragraph 58X(2)(f) of the FBTAA.

Any computer software forming part of the overall purchase price (that is, not charged separately and no clearly identifiable cost) would be included under the paragraph 58X (2) (h) for exemption. This applied equally to pre-loaded software.

However, the purchase of additional separate computer software (even where it is charged by the retailer on the same invoice as the laptop computer will not be exempt under paragraph 58X(2)(h). This additional software can be considered for exemption under paragraph 58X (2) (f) of the FBTAA. An item of computer software need only be for use in the employee's employment to be exempt under paragraph 58X (2) (f) of the FBTAA. This does not require a predominant or primary test to satisfy the exemption.

CAUTION: This is an edited and summarised record of a Tax Office decision. This record is not published as a form of advice. We do not give financial advice about accepting or rejecting a package. You should seek professional financial advice before entering a salary sacrifice arrangement of any kind or consult the Australian Tax Office.

This ATOID provides you with the following level of protection:
If you reasonably apply this decision in good faith to your own circumstances (which are not materially different from those described in the decision), and the decision is later found to be incorrect you will not be liable to pay any penalty or interest. However, you will be required to pay any underpaid tax (or repay any over-claimed credit, grant or benefit), provided the time limits under the law allow it. If you do intend to apply this decision to your own circumstances, you will need to ensure that the relevant provisions referred to in the decision have not been amended or repealed. You may wish to obtain further advice from the Tax Office or from a professional adviser.

For further information consult the legal database of the Australian Tax Office (www.ato.gov.au),consult the Tax Office or a professional advisor.

Can I increase the memory of my notebook with my initial purchase and is this also FBT exempt?

According to ATO ID 2006/237 (Australian Tax Office Interpretive Decision), Any cost of upgrades involving built-in internal components of a laptop computer, that are made at the time of purchase, such as additional memory, a bigger hard drive, internal modem or wireless LAN module, which are ordered and itemised on the one invoice (even at a separate cost) will be exempt under paragraph 58X (2) (h) of the FBTAA. These items are clearly not peripheral items in relation to the laptop computer and form part of the laptop computer. It is no different, in effect, from simply purchasing a laptop computer model with better specifications at an increased cost.

CAUTION: This is an edited and summarised record of a Tax Office decision. This record is not published as a form of advice. We do not give financial advice about accepting or rejecting a package. You should seek professional financial advice before entering a salary sacrifice arrangement of any kind or consult the Australian Tax Office.

This ATOID provides you with the following level of protection:
If you reasonably apply this decision in good faith to your own circumstances (which are not materially different from those described in the decision), and the decision is later found to be incorrect you will not be liable to pay any penalty or interest. However, you will be required to pay any underpaid tax (or repay any over-claimed credit, grant or benefit), provided the time limits under the law allow it. If you do intend to apply this decision to your own circumstances, you will need to ensure that the relevant provisions referred to in the decision have not been amended or repealed. You may wish to obtain further advice from the Tax Office or from a professional adviser.

For further information consult the legal database of the Australian Tax Office (www.ato.gov.au), consult the Tax Office or a professional advisor.

If my employer reimburses me over a two year period for the cost of a notebook, can my employer provide me another notebook to me in the second FBT year as an exempt benefit?

According to ATO ID 2005/149 (Australian Tax Office Interpretive Decision), where there has been an expense payment benefit in relation to a notebook computer earlier in an FBT year, the provision of another notebook computer in that same year will not be an exempt benefit under subsection 58X(1) of the FBTAA.

This means that if an employer provides a number of expense payments with respect to one computer, over say a two year period, then another computer cannot be provided as an expense payment benefit or a property benefit in either the first or second year of payments. This is because there has already been expense payments made in each of those years in relation to a notebook computer, notebook computer or similar portable computer.

CAUTION: This is an edited and summarised record of a Tax Office decision. This record is not published as a form of advice. We do not give financial advice about accepting or rejecting a package. You should seek professional financial advice before entering a salary sacrifice arrangement of any kind or consult the Australian Tax Office.

This ATOID provides you with the following level of protection:
If you reasonably apply this decision in good faith to your own circumstances (which are not materially different from those described in the decision), and the decision is later found to be incorrect you will not be liable to pay any penalty or interest. However, you will be required to pay any underpaid tax (or repay any over-claimed credit, grant or benefit), provided the time limits under the law allow it. If you do intend to apply this decision to your own circumstances, you will need to ensure that the relevant provisions referred to in the decision have not been amended or repealed. You may wish to obtain further advice from the Tax Office or from a professional adviser.

For further information consult the legal database of the Australian Tax Office (www.ato.gov.au), consult the Tax Office or a professional advisor.

What potential traps are there in salary sacrificing?

  • Over-packaging: By over committing too much of your pre-tax earnings to a salary sacrifice package you may not have enough take home pay to cover your ongoing expenses.
  • Poor advice: myevolve strongly urges you to seek independent professional financial advice
  • Failing to understand the concepts involved: due to the complexity of working out the exact effects of a package on your personal situation, myevolve strongly urges you to seek independent professional financial advice

What happens if I leave my employer?

This situation needs to be discussed with your current employer. If there are any unpaid amounts owing, your employer may be entitled to deduct these amounts from your final salary and/or leave entitlements.


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